Cisco 7941 Quick Reference Manual

Also see for 7961: Quick start guide User guide Reference guide Phone guide User guide

Contents

cisco ip phone

Cisco IP Phone 7941/7961Quick Reference GuideMaking and Receiving CallsMaking a Call – one of the following:• Lift Handset and dial a number• Press the [New Call] Softkey and dial a number• Press the Speaker Button and dial a numberAnswering a Call – one of the following:• Lift Handset• Press the [Answer] Softkey• Press the Speaker ButtonEnding a Call – one of the following:• Hang up the Handset• Press the [End Call] Softkey• Press the Speaker ButtonRedialLift handset and press the [Redial] SoftkeyPress the [Redial] key alone to make call from theSpeakerphoneMuteDuring a Call Press the Mute Button to activateMutingPress the Mute Button again to cancelCall PickupTo answer another’s phone within your “pickupgroup”, when the phone rings:• Lift your Handset or press the Speaker Button• Press the [More] Softkey• Press the [Pickup] Softkey• Press the [Answer] Softkey to connect the callCall BackIf you call a number which is engaged, you can setyour phone to ring when the number becomesavailable.Dial the number and listen for the engaged tone• Press the 'services' key• Use the Navigation button to select Callback/RingBack• Press the [Select] Softkey• You will see a message on the screen confirming'Your ringback request has been activated'• When the caller is available, your phone will brieflyring once• Lift your handset or press the Speaker Button toautomatically dial and connect youMaking Calls via Call History DirectoriesPress the Directories Button to display the directorymenuUse the scroll keys to highlight the desired call historyoption – Missed Calls, Received Calls or Placed CallsPress the [Select] softkeyTo speed dial a number in list, use the scroll keys tohighlight, press DialPlacing a Conference CallMake a call to the first party of the conferenceDuring this call Press the [More] Key, then the[Confrn] SoftkeyPlace a call to another partyWhen the party answers, press the [Confrn] Softkeyagain to add the party to the call.Repeat the process to add additional partiesHolding and Transferring CallsPlace a call on holdPress the [Hold] SoftkeyRetrieve a Call from HoldPress the [Resume] SoftkeyTransferring a CallDuring a call Press the [Transfer] Softkey followed bythe destination numberWhen the number begins to ring, press [Transfer]again and hang-upOrAnnounced TransferWhen the party answers, announce the call, press[Transfer], and hang-upForwarding all CallsPress the [CFwdAll] Softkey and enter thedestination numberCancel ForwardingPress the [CFwdAll] SoftkeyParking a CallCall parking allows you to answer a call at your deskand put the caller on hold in order to resume theconversation in another location.During a call Press the [More] Softkey until you seethe Park tabPress the [Park] SoftkeyNote the park call number on the LCD displayTo retrieve the parked call, dial the parked call numberfrom any phoneLCSS Network Services Group

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