Cisco 7861 Quick Reference Manual

Also see for 7821: Firmware migration master guide Installation guide Reconfiguration Guide Quick installation & user manual Quick installation guide

Contents

© 2015 CDK Global June 11, 2015 63948-011*454997*Cisco IP 7861/41/21 Phone for CDK Network Phone EnterpriseQuick Reference GuideDialing PlanFill in these important numbers foryour dialing plan.Number DescriptionMy Direct Dial or ExtensionOperator/AttendantOff-Site Voice Mail NumberOverhead Sales Service Parts Office Department NameDepartment Group Extension4#=4000 Zone= Zone= Zone= Zone= Zone Overhead Paging (if Multi-zone)5#= 6#= 7#= 8#= Over-phone Zone PagingMaking CallsWhen making calls outside yourdealership, enter a 9 and then the10-digit number. You do not need toenter a 1 for long distance calls.During a call, you can alternatebetween handset, headset, andhands-free mode by pressing theSpeakerphone or Headset buttons,or picking-up the handset.You can set up Speed Dials fromthe Unified Communications SelfCare Portal.Dialing a NumberDo one of the following then dial the number: Lift the handset from the cradle. Press an unlit line button . Press the New Call softkey. Press the (unlit) Headset or Speakerphone button.Redialing NumbersPress the Redial softkey. Your phone dials the number you last called.Calling Speed Dial EntriesDo one of the following: Enter a speed-dial code, and then press the SpeedDial softkey. Pick up the handset, press the SpeedDial softkey, enter the speed dial code, andthen press the SpeedDial softkey again.Calling Internal Extensions from the Voice Enabled Directory1. Dial your voice-enabled directory extension, usually 8090.2. At the voice prompt, speak the name of the person you want to call. If the system finds a single match, it plays the greeting for the person andautomatically transfers you to that person’s extension. If there are multiple matches, the system plays the greeting for the firstmatching person. If the greeting matches the person you want to call, speakYes, and you will be connected to the person’s extension; if not, speak No, andthe system presents the greeting of the next matching person. If the system cannot find a match, try speaking the name again, or just theperson’s first or last name.Answering CallsThere are several different ways ofanswering calls on your phone.If you want to silence the ringerwhen an incoming call arrives,press the left side of the volumebutton.Answering a Ringing CallTo answer a ringing call, do one of the following: Lift the handset. Press the flashing amber line button . Press the unlit Headset or Speakerphone button. Press the Answer softkey.Call WaitingIf a second call arrives while you are on another call, the name of the second callerdisplays and the line button flashes amber. To answer the second call and put thefirst call on hold, press the flashing amber line button . Press the line buttonagain to switch between the two calls.Ending CallsThere are several ways to end acall on your phone.Perform one of the following options to end a call: Replace the handset in its cradle. Press the End Call softkey. Press the lit Headset or Speakerphone button.

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