1 Handset light strip – Indicates an incoming call (flashing red) orvoicemail message (solid red).2 Phone screen – Displays status, feature and call information.3 Programmable Line and Feature buttonsSolid green: Active call. Flashing amber: Incoming call.Flashing green: Held call. Solid red: Shared line in use.4 Softkey buttons – Engages the associated feature in the display.5 Navigation pad and Select button – Like a cursor, used to scrollthrough menus and highlight active calls and features. While on-hook, pressing the up option displays your Recent call list andpressing the down option displays your programmed Speed Dials.6 Hold – Places a call on hold and retrieves a held call.7 Conference – Initiates a conference call.8 Transfer – Initiates a call transfer.9 Speakerphone – Activates (solid green) anddeactivates the speakerphone.10 Headset – Activates (solid green) anddeactivates the user-provided headset.11 Mute – Deactivates (solid red) andreactivates the microphone.12 Keypad – Allows you to dial phone numbers,enter letter and select menu items that arenumerically numbered.13 Volume – Adjusts the phone’s ringer volumewhile on-hook and the handset,speakerphone and headset volumes whileoff-hook.14 Contacts –Corporate Directory look-upaccess.15 Applications – Recents (view by All calls orMissed), Preferences (program Ringtone,Contrast, Headset sidetone, and Backlight),Accessories (configure analog headset).16 Messages – Auto-dial access to voicemail.17 Handset – Phone Handset.PLACING CALLSTo place a call using the handset: Lift the handset Dial the numberTo place a call using the speakerphone: Press the Speaker button orPress the New call softkey orPress a line button Dial the numberTo place a call using a headset: Press the Headset button Dial the numberTo call a University extension number: Dial # then 5-digit extension numberTo call an external telephone number: Dial the 10-digit telephone numberTo call Emergency Services: Dial 911To redial the last number called: Press the Redial softkeyTo place a second call on the same line: Press the Hold button Press the New Call softkey Dial the numberENDING CALLSTo end a call: Replace the handset orPress the Speaker button orPress the Headset button orPress the End call softkey orPress the Release buttonCisco 7841 IP PhoneQuick Reference Card