Cisco 6921 Quick Reference Manual

Also see for 6941 - Unified IP Phone Slimline VoIP: Datasheet Release notes Administration guide Administration guide Software guide

Phone ApplicationsCall HistoryCall History allows you to view information about the last 150calls on your phone. A call icon is displayed to indicate the type ofcall: Received, Placed or Missed.The caller ID is displayed with the call icon. If the caller ID isunavailable, then the phone number is displayed. If the phonenumber is unavailable, then “Unknown” is displayed. All CallHistory items are integrated into one list and are ordered by time(latest to oldest). There is 150 call limit per phone and not perline. For example, if a phone has multiple lines, the 150 call limit isfor all lines combined.You can sort the Call History list by all lines, each line, or bymissed calls. You can also dial a number directly from the CallHistory list.View Call History1. Press the Applications button .2. Select Call History. (Use the Navigation bar and button to scrolland select.)3. Select All Lines or the line that you want to view.4. Press the softkey to return to the Call History screen.Dial From Call History1. Press the Applications button .2. Select Call History. (Use the Navigation bar and button to scrolland select.)3. Select All Lines or the line that you want to view.4. From the Call History list, select the call you want to dial and doone of the following:– Press the Call softkey.– Press the line key.– Pick up the handset.– Press the speakerphone or headset button.Edit Number From Call History1. Press the Applications button .2. Select Call History. (Use the Navigation bar and button to scrolland select.)3. Select All Lines or the line that you want to view.4. Select the call you want to edit.5. Press the EditDial softkey (you may need to press the moresoftkey first).6. Press the >> softkey to move the cursor to the right and pressthe << softkey to move the cursor to the left.7. Press the softkey to delete numbers.8. Press the Dial softkey to dial the edited number (you may needto press the more softkey first).9. Press the softkey to return to the Call History list.Clear Call History1. Press the Applications button .2. Select Call History. (Use the Navigation bar and button to scrolland select.)3. Select All Lines or the line that you want to view.4. Press the Clear softkey (you may need to press the moresoftkey first).5. Press the Delete softkey to delete the Call History list, or pressthe Cancel softkey to go back to the Call History screen.Ring TonesYou can customize how your phone indicates an incoming call anda new voice mail message. You can also adjust the ringer volumefor your phone.Change Ringtone for a Line1. Press the Applications button .2. Select Preferences. (Use the Navigation bar and button to scrolland select.)3. Select Ringtone.4. Select a ringtone.5. Press the Play softkey to play a sample.6. Press the Set softkey to select the ringtone.7. Press the Apply softkey to confirm your selection, or press theCancel softkey to go back to the Ringtone screen.8. Press the softkey to return to the Preferences screen.Phone ContactsThe Cisco Unified IP Phones 6921, 6941, 6945 and 6961 provideyou with access to corporate and personal contacts using thesedirectories:• Corporate Directory• Personal DirectoryCorporate DirectoryThe corporate directory contains corporate contacts that you canaccess on your phone. Your system administrator sets up andmaintains the directory.You can dial calls from your corporate directory in two ways:• When you are not on another call.• When you are on another call.Search for and Dial a Contact1. Press the Contacts button .2. Select Corporate Directory. (Use the Navigation bar and buttonto scroll and select.)3. Select any of these criteria to search for a co-worker:– First name– Last name– Number4.Enter the search criteria information, press the Submit softkey,and select a contact.5.To dial a contact, use one of these options:– Press the Dial softkey.– Press the Select button.– Press the contact label number.– Press a line button.– Press the Speakerphone button .– Press the Headset button .– Pick up the handset.Voice MessagesVoice messages are stored on your voicemail system. Yourcompany determines the voicemail system your phone uses.You can:• Personalize your voicemail• Check for voice messages• Listen to voice messagesCheck for Voice MessagesCheck for voice messages in any of these ways:• Look at the visual message indicator lamp on your handset.You can configure the visual message indicator lamp using yourUser Options web pages.• Look for:– (For Cisco Unified IP Phone 6941 and 6945 only.) A messagewaiting icon .– (For Cisco Unified IP Phones 6921 and 6961 only.) A textmessage.• Listen for a stutter tone from your handset, headset, orspeakerphone when you place a call. The stutter tone is line-specific. You hear it only when using the line that has a waitingmessage. You can configure the audible message indicator usingyour User Options web pages.

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