48Error MessagesError Message Cause Corrective ActionRoll printing is selected. You have attempted to print a jobsent from a computer or a testprint sheet or other printer statusinformation on a roll, but no roll isloaded.Load a roll and try printing again.To print on a sheet instead, hold down the Stop buttonfor more than a second to cancel printing, load asheet, and then print.Roll x jam (x is 1 (Upper) or 2(Lower)) Manually rewind the rollall the way and press OK.A paper jam occurred whenadvancing the paper.Rewind paper on the Roll Holder manually, all theway, and then press the OK button.Roll printing is selected, butsheets are loaded.A print job for rolls was receivedwhen a sheet is loaded.Hold down the Stop button for a second or more tocancel printing.1.2. If Not finished printing. Finish printingremaining jobs? is shown on the Display Screen,press the OK button.Printing will resume, starting from the page onwhich the error occurred.(→"Loading and Printing on Sheets," User Manual)Press the OK button and remove the sheet.(→ , Removing Sheets)Load a new roll.(→ , Loading Rolls in the Printer)Follow these steps to load and print on a roll.The printer now starts printing the print job.1.2.Roll x is empty. (x is 1 (Upper) or2 (Lower)) Lift the release leverand replace the roll.The roll is empty. Follow these steps to replace the used roll with a newroll of the same type and size.Lift the Release Lever and remove the roll.1.Load the new roll.2.If no barcode was printed on the roll, specify thetype of paper.3.If no barcode was printed on the roll, specify thepaper length.4.(→ , Removing the Roll from the Printer)(→"Removing the Roll Holder from Rolls," UserManual)(→ , Attaching the Roll Holder to Rolls)(→ , Loading Rolls in the Printer)(→"Specifying the Paper Length (Roll)," UserManual)(→"Selecting the Paper Type (Roll)," User Manual)If Not finished printing. Finish printingremaining jobs? is shown on the Display Screen,press the OK button.5.Printing will resume, starting from the page onwhich the error occurred.There is remaining roll paper, butbecause it could not be advanced,it could not be detected.Choose a higher level of Print Quality in theAdvanced Settings of the printer driver and tryprinting again.(→"Giving Priority to Particular Graphic Elements andColors for Printing," User Manual)Roll x is selected. (x is 1 (Upper)or 2 (Lower))The indicated roll is specified for aprint job sent from a computer, butthat roll is not loaded.Load the indicated roll and try printing again.To print on a sheet instead, hold down the Stop buttonfor more than a second to cancel printing, load asheet, and then print.(→"Loading and Printing on Sheets," User Manual)