Troubleshooting159Recording images to the memory card takes a long time, or continuousshooting slows down.• Perform a low-level format of the memory card in the camera (p. 52).Cannot make settings for shooting functions or ø menu.• The items in which settings can be made differ depending on the shooting mode. Referto “Functions Available in Each Shooting Mode” and “Shooting Menu” (pp. 166 – 169).Shooting moviesCorrect shooting time does not display, or stops.• Format the memory card in the camera, or use a memory card capable of recording athigh speeds. Even when the shooting time does not display properly, the recordedvideo will be the length that it was actually shot (pp. 23, 31).appeared on the screen and shooting ended automatically.The camera’s internal memory was insufficient. Try one of the following:• Perform a low-level format of the memory card in the camera (p. 52).• Change the movie quality setting (p. 101).• Use a memory card capable of recording at high speeds (p. 101).Subject appears distorted.• The subject may appear distorted if it passes quickly in front of the camera whileshooting. This is not a malfunction.PlaybackCannot play back images or movies.• If the file name or folder structure is changed on a computer, you may not be able toplay back images or movies. Refer to the Software Guide for information regardingfolder structure or file names.Playback stops, or audio cuts out.• Use a memory card that has had a low-level format performed on it with this camera(p. 52).• If you copy a movie to a memory card that reads slowly, playback may interruptmomentarily.• Depending on its capabilities, when playing movies on a computer, frames may dropor the audio may cut out.ComputerCannot transfer images to a computer.It may be possible to solve the problem when the camera is connected to a computer viacable by reducing the transfer speed.• Press the 1 button to enter Playback mode. Then press and hold the n buttonand press the o and m buttons together. In the screen that appears, press the qrbuttons to choose [B] and press the m button.Eye-Fi CardCannot transfer images (p. 155).COPY