Message AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed on the computer or on the touch screen for some errors. Fordetails on errors that have support code, see List of Support Code for Error.If a message appears on the touch screen, see below.Message Appears on Touch ScreenIf a message appears on the computer, see below.Error Regarding Automatic Duplex Printing Is DisplayedError Regarding Power Cord Being Unplugged Is Displayed (Windows)Writing Error/Output Error/Communication Error (Windows)Other Error Messages (Windows)Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed (Windows)Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears (Mac OS)Message Appears on Touch ScreenCheck the message and take an appropriate action.• Power was not turned off correctly the last time. Press the button whenturning power off.The printer may have been unplugged while the power was still on.Tap OK on the touch screen.Note• See Unplugging the Printer to unplug the printer correctly.• Cannot connect to the server. Please wait a while and try again.The printer cannot connect to the server due to a communication error.Tap OK on the touch screen and try again after a while.Error Regarding Automatic Duplex Printing Is DisplayedCheck See Automatic Duplex Printing Problems and take the appropriate action.400
