134 Chapter 12AppendixInstantExchange Service **Under Canon USA’s InstantExchange Service you may exchange an eligible defective Productduring the limited warranty period for a new or refurbished Product, at Canon USA’s option. ThisService is available in the continental Unites States, Alaska and Hawaii and is utilized by callingCanon USA’s Customer Care Center at 1-800-828-4040 8 a.m. to midnight Monday through Fridayand 10 a.m. to 8 p.m. Saturday (except holidays). The foregoing times are subject to change inCanon USA’s sole discretion. If your call is completed by 3pm Eastern Time, Canon USA’s repairfacility will, at its expense, ship out the replacement product the same day, via overnight courier, fordelivery the following business day (second business day in Alaska and Hawaii).A further explanation of the service/support options is available at the time of your call to the livetechnical support number(s) above or via the website at www.canontechsupport.com. Please notethat under the InstantExchange program, a replacement product will be provided to you prior to yourreturn of the defective product. Since the defective product becomes the property of Canon USA atthe time of the exchange, the defective product must be returned in the shipping materials provided.If the defective product is not returned, as directed, you will be responsible for the value of thereplacement product, for which Canon USA may invoice you.This limited warranty gives you specific legal rights, and you may also have other rights, which varyfrom state to state.* Support program specifics are subject to change without notice.** InstantExchange warranty service is subject to the availability of refurbished or new replacementunits.Canon U.S.A., Inc.One Canon PlazaLake Success, NY 11042USACanon is a registered trademark of Canon Inc. in the United States and may also be a registeredtrademark or trademarks in other countries.
