112 Chapter 11TroubleshootingCannot Install The MP DriverCause ActionUnable to proceed beyond thePrinter Connection screen.Reinstall the MP driver.1. Click [Cancel] on the [Printer Connection] screen.2. Click [Start Over] on the [Installation Failure] screen.3. Click [Back] on the screen that appears next.4. Click [Exit] on the [Welcome] screen, then remove the CD-ROM.5. Turn the machine and the computer OFF.6. Restart the computer.7. Carefully follow the procedures described in the Easy SetupInstructions and reinstall the driver.Other applications (including anti-virus software) are running in thebackground.Other applications opened on your computer can interfere with theinstallation routine. Close all open software applications beforereinstalling the MP driver.Installation does not startautomatically when the Setup CD-ROM is inserted into the drive. Click [Start], select [My Computer] and then double-click the CD-ROMicon.For non-Windows XP users, open the [My Computer] window and thendouble-click the CD-ROM icon.Double-click the CD-ROM icon on your desktop to start installation.If the CD-ROM icon is not displayed on the desktop, there is a problemwith the CD-ROM.Contact a Canon service representative.You have a defective Setup CD-ROM. If you have a defective Setup CD-ROM, please consult your sales orservice representative.Make sure the CD-ROM is readable from Windows Explorer.Reconfirm that the CD-ROM icon is displayed when you insert the CD-ROM.
