80ZoomBrowser EX Operation? Cannot download still images➜ The camcorder it not set to the correct mode.Turn the POWER switch to PLAY (VCR) and move the TAPE/CARD switch toCARD.➜ The camcorder is not set to the correct USB connection mode.Open the menu and select [SYSTEM]. Select [USB CONNECT], set it to[STANDARD] and close the menu.? Cannot download MPEG-4 movies.➜ The camcorder is not set to the MPEG-4 Movie playback mode.Turn the POWER switch to PLAY (VCR) and move the TAPE/CARD switch toCARD. Press the CARD STILL/MOVIE button to display the MPEG-4 movieplayback mode.➜ MPEG4 movies cannot be downloaded with ZoomBrowser EX.See Downloading MPEG-4 Movies to a Computer ( 38).? Image files or folders do not appear in ZoomBrowser EX.➜ Images of folders shown in ZoomBrowser EX and the actual filecontents may be different when an image file has been moved orcopied using Windows functions or edited with a separate program.Click the [View] menu and select [Refresh Current Folder].Driver Installation? Cannot install the TWAIN Driver/WIA Driver correctly.➜ Does the system have a built-in USB port and did it come withWindows 98 (First or Second Edition), Windows Me or Windows 2000preinstalled?➜ Camcorder is not correctly connected to the computer.Read Connecting the Camcorder to a Computer ( 24) and check theconnection.Ensure that you are using the correct cable and that its connectors are ingood shape.➜ Are you using the power adapter to power the camcorder?➜ If the problem is not mentioned above, the TWAIN Driver/WIA Drivermay not have been recognized by Windows.Uninstall ( 76) and reinstall ( 17) the driver.Troubleshooting