Windows79ETroubleshootingConnection? Camcorder is not recognized when connected to thecomputer.➜ Computer does not support the USB interface.The USB interface is not supported for computer not in compliance with thefollowing requirements. Acquire the necessary system to use the USBinterface.Requirements: Built-in USB port on a system pre-installed with Windows XP,Windows 2000, Windows Me, Windows 98 (First or Second Edition).➜ There is no memory card in the camcorder.Insert a memory card into the camcorder.➜ The camcorder is not set to the correct mode.Turn the POWER switch to PLAY (VCR) and move the TAPE/CARD switch toCARD.➜ Camcorder is not correctly connected to the computer.Read Connecting the Camcorder to a Computer ( 24) and check theconnection.Ensure that you are using the correct cable and that its connectors are ingood shape.➜ If you are experiencing operational problems, detach the USB cablefrom the camcorder and computer and terminate the connection.Restart the computer and then reconnect the camcorder.➜ TWAIN Driver or WIA Driver is not installed properly.First uninstall the TWAIN/WIA Driver, then reinstall the driver from theDIGITAL VIDEO SOLUTION DISK For Windows (remove the check marks fromthe other programs when prompted to select the programs to be installed).For uninstalling, refer to Uninstalling the TWAIN Driver/WIA Driver ( 76).For installing, refer to Installing the TWAIN Driver/WIA Driver ( 17).
