Cannot Send a Fax Clearly• Check 1: Is the document loaded correctly?Remove the document, then reload it on the platen glass or in the ADF.Loading Originals• Check 2: Is the platen glass and/or the inner side of the documentcover and/or the glass of ADF dirty?Clean the platen glass and/or the inner side of the document cover and/or the glass of ADF, thenreload the document.Cleaning the Platen Glass and Document CoverNoteIf the glass of ADF is dirty, black streaks appear on the paper as shown below.• Check 3: Is the image quality setting or the scan contrast settingsuitable for the document?On the LCD, select an image quality setting and a scan contrast setting that are suitable for thedocument.Sending Faxes with the Numeric Buttons• Check 4: Is the original document loaded with the wrong side facingupwards or downwards?When loading a document on the platen glass, the side to be scanned should be face down.When loading a document in the ADF, the side to be scanned should be face up.• Check 5: Are you scanning thick or curled documents?Thick or curled documents may not be sent as good quality faxes, because of a shadow or distortioncaused when such documents are scanned.When loading a document on the platen glass, press on the document cover with your hand whenscanning.
