6 Troubleshooting101No (Color) ink. The ink cartridge ofthe displayed color(Light Magenta,Light Cyan, Yellow,Magenta, Cyan orBlack) is empty.Replace the empty ink cartridge with a new one.5.3 Replacing Ink CartridgesResidual inkreceiver set error.The residual inkreceiver is not setcorrectly.Reset residual ink receiver and make sure that it ismounted correctly.5.5 Replacing the Residual Ink ReceiverResidual inkreceiver full.The residual inkreceiver is full.Replace the old residual ink receiver with a newone.5.5 Replacing the Residual Ink ReceiverPaper size error. The paper loadedin the feeder lift trayis not the same sizeas the size selectedin the softwareapplication or theprinter driver.Check the paper size settings.Paper jam. Paper is jammedinside the printer.Open the PHS door and remove the jammed paper.6.2 Paper JamsCheck the stacker and make sure that it is installedcorrectly.Attaching the StackerPaper overloaded. The amount ofpaper loaded in thefeeder lift tray isover the limit.Open the feeder cover and make sure that the top ofthe stack is not higher than the arrow that the loadlimit mark shows.load limit markPaper load error. The paper is notloaded correctly inthe feeder lift tray.Reload the paper and try again.No paper. No paper loaded. Load paper in the feeder lift tray.Error Message Problem Solution