4 If you are using Windows, check the printer setup and make sure LPT1has been selected as the printer port.5 Check the interface connections at the back of the printer and at thecomputer and make sure they are secure.-or-If the computer and printer are not directly connected (if they are con-nected through a switching device, or network, for example), connectthe computer and printer directly.6 Turn off the printer and computer then turn them on again.7 Start the print job again.8 If the print job does not execute normally, check the printer cable.n To connect the printer to an IBM compatible PC, a parallel printercable (IEEE 1284 compatible) is required.n To connect the printer to a Macintosh computer, an RS422 serialprinter cable is required.n Do not use a printer cable longer than two meters.n Do not use the printer near office equipment or machinery that cangenerate large magnetic fields.9 If you cannot solve the problem, call for service.Problem : Printing is overrunning the edge of the page.1 Check the right margin setting in your software application.2 Check the Paper Size and the Orientation settings in your softwareapplication and make sure the correct paper size and the correct orien-tation have been selected to fit the print media you are using.Problem : Incorrect number of lines per page.1 Check your software application Print Setup features. Make sure thePaper Size selection matches the size of the print media that you wantto print on.2 Check the top and bottom margin settings in the software applicationyou are using for the print job.Troubleshooting 135Troubleshooting
