120 Canon BJC-8500 User’s Manual7 Make sure the paper size you are using can be loaded in the paper cas-sette. (+ 56)A5 and smaller paper sizes cannot be fed from the paper cassette.8 Make sure the paper guides are set to the correct marks for the mediayou are using.9 Make sure the paper cassette is not overloaded.Check the top of the stack of paper in the paper cassette and makesure that it is not higher than the load limit mark on the paper cas-sette. Remove paper if the stack is higher than the mark.10 Press down on the stack and release it to confirm that it bounces backsmoothly. If this movement is not smooth, adjust the horizontal paperguide so it is not so tight against the side of the stack.11 Make sure both corners of the front of the stack are below the tabs.12 Insert the paper cassette and paper output receiver in the printer.13 Confirm that the paper cassette is inserted all the way into the printer.Push in the cassette to make sure that it is securely inserted in theprinter.Problem : Envelopes will not feed.Load only European DL or U.S. Commercial #10 envelopes in the sheetfeeder. Envelopes must be fed from the sheet feeder. Never attempt to feedenvelopes manually or from the paper cassette.Never attempt to feed non-standard envelopes with string, plasticfasteners, transparent windows, etc.1 Set the paper feed guide on the sheet feeder to the correct mark for theenvelope size you are going to load.2 Raise the envelope guides on both sides of the sheet feeder.Both envelope guides must be raised and locked in the up position.(+ 60)3 Prepare 15 envelopes for loading by flattening them to remove air andcurl. (+ 60)