217TroubleshootingAn Error Message AppearsCHECK 6 IS THE PRINTER DRIVER INSTALLED CORRECTLY ?There may be a problem with the printer driver.Uninstall the printer driver and install it again. Other Error MessagesCHECK 1 AN ERROR DISPLAYED IN THE BJ STATUS MONITOR ?When an error occurs, the BJ Status Monitor screen opens.The Print Status tab displays a short description of the error and otherinformation about the print job. Click the Guide tab to display instructionson how to solve the problem.For problems that require more than one step in correcting the problem,click the Next button to see the next screen, or click the Back button to seethe previous screen.Windows
