Unlike the data recorders on many airplanes, theseon-board systems do not record sounds, such asconversation of vehicle occupants.To read this information, special equipment is neededand access to the vehicle or the SDM is required.GM will not access information about a crash event orshare it with others other than• with the consent of the vehicle owner or, if thevehicle is leased, with the consent of the lessee,• in response to an official request of police or similargovernment office,• as part of GM’s defense of litigation through thediscovery process, or• as required by law.In addition, once GM collects or receives data, GM may• use the data for GM research needs,• make it available for research where appropriateconfidentiality is to be maintained and need isshown, or• share summary data which is not tied to a specificvehicle with non-GM organizations for researchpurposes.Others, such as law enforcement, may have access tothe special equipment that can read the informationif they have access to the vehicle or SDM.If your vehicle is equipped with OnStar, please checkthe OnStar subscription service agreement or manual forinformation on its operations and data collection.Reporting Safety DefectsReporting Safety Defects to theUnited States GovernmentIf you believe that your vehicle has a defect which couldcause a crash or could cause injury or death, youshould immediately inform the National Highway TrafficSafety Administration (NHTSA), in addition to notifyingGeneral Motors.If NHTSA receives similar complaints, it may open aninvestigation, and if it finds that a safety defect exists ina group of vehicles, it may order a recall and remedycampaign. However, NHTSA cannot become involved inindividual problems between you, your dealer orGeneral Motors.7-10
