Bosch AUTODOME 7100i Installation Manual

Also see for AUTODOME 7100i: User manual Installation manual

74 en | Troubleshooting AUTODOME 7100i│AUTODOME 7100i IR2023-09-29 | V06 | F.01U.410.315 Installation Manual Bosch Security Systems– Check that the fiber optic cable is plugged into the SFP module on both sides of thenetwork.– Check that the fiber optic cable is not damaged and is terminated properly.– Check that there is a fiber link on the media converter.– Make sure that the fiber optic cable distance specified by the SFP modules used hasnot been exceeded.– Power off then power on the camera.– Power off then power on the media converters.11.11 No videoPossible root causes– The camera does not have power.– The midspan does not support the correct IEEE standard for the camera model.– The camera uses the wrong type of SFP module.– The camera has the wrong IP address.– Wires in the power cable to the camera may be damaged.– The camera needs a hardware reset.Solutions– Check that the mains power to the power supply is on.– Check that the PoE switch or midspan supports IEEE 802.3bt Type 3, Class 6 (60W), fornon-IR models, and IEEE 802.3bt Type 4, Class 8 (90W), for the IR models.– Check that the same SFP module is used on both ends of the fiber, and that it supportsthe type of fiber being used. Also make sure that the SFP module supports 1 Gbps.– Check to see if you have a web page.If you do not, then you may have the wrong IP address. Use Configuration Manager toidentify the correct IP address.If OK, then:– Check that there is 24 V output from the transformer.If OK, then:– Check the integrity of all wires and mating connectors to the camera.If OK, then:Reset the camera to factory defaults. (Refer to the Troubleshooting section “Completing ahardware reset.”)11.12 Privacy mask misalignedPossible root causeSolution– Web browsers or BVMS– Press the Find home button on the Special Functions menu to align the mask tothe original position.– IntuiKey (when keyboard is connected to BVMS)Issue a SetScene 110 command to align the mask to the original position.11.13 Rolling, noisy, or distorted videoPossible root causes– Too much vibration on the camera.– The Ethernet cable has damage.– The camera settings are corrupted.