Bartec BCS 3608ex-NI User Manual

Also see for BCS 3608ex-IS: Quick start guide User manual Supplementary Description

Contents

Bartec BCS 3608ex-NI User Manual Manual pdf 65 page image

HandscannersBCS 3600ex series11 Faults – causes andremediesSubject to technical modifications17/05/18 63 / 7211 Faults – causes and remediesInformation about the configuration of host parameters and barcode types can be found in theZEBRA Product Reference Guide.Please contact BARTEC Automation & Enterprise Mobility Support: Service-mobilecomputing@bartec.de if none of the solutions set out rectify the fault.Fault Possible cause SolutionScanner beam does not appearwhen the trigger button ispressedNo power is supplied to thehand-held scannerConnect the power supply to the wiredhand-held scanner.Wrong interface cable is beingusedConnect the correct interface cable.Hand-held scanner has beendeactivatedActivate the hand-held scanner.Further information about this can befound in the ZEBRA Product ReferenceGuide.Scanner beam has beendeactivatedActivate the scanner beam.Further information about this can befound in the ZEBRA Product ReferenceGuide.Hand-held scanner emits ascanner beam, but does notdecode barcodesBarcode is not legible 1. To test the scan engine, scanbarcodes of the same type.2. Print the barcode out again if it isdamaged.Scanner beam is not capturingthe whole width of the barcode Select the optimal scan position for thebarcode. Move the barcode into the field ofvision of the hand-held scanner.Distance between barcode andhand-held scanner is wrongPosition the hand-held scanner closer toor farther away from the barcode.Hand-held scanner decodesbarcodes, but does not sendthese to the hostHand-held scanner has notbeen correctly programmed forthe host typeProgram the hand-held scanner for thehost type.Further information about this can befound in the ZEBRA Product ReferenceGuide.Interface cable has not beencorrectly connectedConnect the interface cable correctly.Cradle has not beenprogrammed for the host typeCheck the host parameters of the hand-held scanner or change the parameters.Hand-held scanner is notconnected to the cradleConnect the hand-held scanner to thecradle (see Chapter 8.1.3, P. 55)