6Basic FeaturesMaking a callYou can use the 9516CW to simply make a regular call, or else you can predial a telephonenumber to ensure it is correct before it is dialed out. Follow the procedures below to makea regular or predialed call.Note : If you have turned on the live dial pad option, you will not have to lift the handsetor press any buttons after entering the number. Refer to Selecting the dial padmode on page 45.Answering a callCalling Line Identification information is sent from the telephone company to your9516CW telephone between the first and second ring (if you subscribe to the Calling LineIdentification service through your local telephone company). Therefore, if you want thetelephone number of the incoming call to appear on the display and in the Callers List, youmust wait until the information appears on the display before answering the telephone.Note : Contact your local telephone company to subscribe to CLID services.Putting a call on holdWhen you put a call on hold it is important to hang up the handset.Note : The 9516CW automatically releases the held call when a person on an extensiontelephone picks up the call. If you don’t hang up the handset after you have put acall on hold and that call is picked up by someone at another extension, the call istaken off hold but remains connected to your telephone. If this happens, any back-ground noise from your area will be heard by the caller and the person at the otherextension.To make a regular call: To make a predialed call:1. Lift the handset or press ©. 1. Enter the number using the dial pad.2. Enter the number using the dial pad. 2. Lift the handset or press either© or ∂To answer a call:1. Lift the handset or press ©To put a call on hold and take a call off hold:1. Make or answer a call.2. Press ˙. The display shows that the call is on hold.3. Hang up the handset.4. To retrieve the call, lift the handset or press either ˙ or ©If you don’t retrieve the call within 15 minutes, the call is automatically dropped.