Chapter 5, Phone Features64 Aastra – 2830-002Call WaitingWhen you are on an active call, and a second call rings in to your phone, you hear onebeep, and the screen displays the name and number (if available) of the second caller in apop-up. You have the option to answer the second call or let the second call forward tothe pre-defined busy destination, usually your voice mailbox.Also see Multiple Incoming Calls Screens for additional information about the pop-upand handling the second call.Step Action Result1. While on one call, a second call ringsin to your phone.• You hear one beep.• The pop-up display tells you thename and number of the secondcaller.Voice MailForwardIntercom 6Call ParkCall PkupInternalL1 John Smith 3036 03/19/1012:15pmContactsCorporateDirectoryNewsDND. . . . .Hold Mute00:44Mary Jones..3182Call ConnectedStatusTransfer ConfPop-up of another call ringing in onL2L2Bill Charles3036CurrentConnected Call2. To answer the second call:Press the Line key of the second call.If you already have a call on hold whenthe second call rings in, the second callgoes directly to voice mail.• The first caller is placed on hold.• You are connected to the secondcaller.Also see Manage Multiple Calls OnHold for information on alternatingbetween calls.HotlineUnlike the current Autodial and Speeddial features you are not required to program theHotline destination number at your phone. The Hotline destination is provisioned by theAdministratorYour Hotline key can be of one of two types:• Hotline (default): The phone immediately dials a preconfigured number when youlift the handset.• Warmline: The phone waits for a specified amount of time after you lift the handsetbefore dialing a preconfigured number. If you do not dial a number within the timeallotted, then the IP phone begins to dial the number.
