Chapter 5, Phone Features62 Aastra – 2830-002Call MarkThe Call Mark feature allows you to report an outside call with poor audio quality byusing a single feature button labeled Mark. This feature is used to identify bad trunklines. Pressing the Call Mark button generates an alarm on the system console identifyingthe bad trunk.This feature eliminates the need for you to personally notify technicians of problemswhen on an outside call.Call ParkThe Call Park feature allows you to temporarily place a call on hold for a pre-set timelimit. The call can be retrieved on any phone in the system. If the call if not retrievedwithin the time limit, the call automatically reverts back to the extension that parked thecall.Step Action ResultPark a Call:1. From a connected call:Press .• You hear the Park number andthen silence.• The call is parked and you canplace and receive calls.To hear the number repeated,immediately press the Call Park keyagain2. Write down the Park number.3. • Hang up the handset.Or• Press .Retrieve a Parked Call:1. From any phone on the system:• Lift the handset.Or• Press .Hear dial tone.2. Dial the Call Park number. • No ringing is heard.• You are immediately connected tothe parked party.
