6. WHAT TO DO IF…WARNING!Before troubleshooting, discon-nect the mains plug from themains socket.Only a qualified electrician orcompetent person must do thetroubleshooting that is not in thismanual.There are some sounds duringnormal use (compressor, refriger-ant circulation).Problem Possible cause SolutionThe appliance doesnot operate. Thelamp does not oper-ate.The appliance is switchedoff.Switch on the appliance.The mains plug is notconnected to the mainssocket correctly.Connect the mains plug tothe mains socket correctly.The appliance has nopower. There is no volt-age in the mains socket.Connect a different electri-cal appliance to the mainssocket.Contact a qualified electri-cian.The lamp does notwork.The lamp is in stand-by. Close and open the door.The lamp is defective. Refer to "Replacing thelamp".The compressor op-erates continually.The temperature is notset correctly.Set a higher temperature.The door is not closedcorrectly.Refer to "Closing thedoor".The door has beenopened too frequently.Do not keep the dooropen longer than necessa-ry.The product temperatureis too high.Let the product tempera-ture decrease to roomtemperature before stor-age.The room temperature istoo high.Decrease the room tem-perature.Water flows on therear plate of the re-frigerator.During the automatic de-frosting process, frost de-frosts on the rear plate.This is correct.Water flows into therefrigerator.The water outlet is clog-ged.Clean the water outlet.ENGLISH 11