April 20102-44 Phaser 3635MFP/WorkCentre 355017-700 to 810, 17-900Status Indicator RAPs17-700 to 810 Server Error RAP17-700 A BOOTP server error has occurred but the automatic assigning of an IP address isworking.17-710 A BOOTP server error has occurred and the automatic assigning of an IP address isnot working.17-800 A DHCP server error has occurred but the automatic assigning of an IP address isworking.17-810 A DHCP server error has occurred and the automatic assigning of an IP address is notworking.ProcedureWARNINGSwitch off the electricity to the machine. Disconnect the power cord from the customersupply while performing tasks that do not need electricity. Electricity can cause death orinjury. Moving parts can cause injury.Go to the relevant procedure:• 3635 Checkout• 3550 Checkout3635 Checkout• Go to GP 4 System Administration Tools. Select Connectivity and Network Setup. Scrollto TCP / IP Settings. Disable dynamic addressing.• Switch off, then switch on the machine. Re-enable dynamic addressing.• If the fault persists, again disable dynamic addressing. Assign a new static IP address.3550 Checkout• Switch off, then switch on the machine.• If the fault persists assign a new static IP address. Go to GP 4 System AdministrationTools. Select Machine Settings, Network Settings, TCP/IPv4, Static/IP Address.17-900 802.1X Authentication Error RAP17-900 The 802.1X authentication failed.ProcedureWARNINGSwitch off the electricity to the machine. Disconnect the power cord from the customersupply while performing tasks that do not need electricity. Electricity can cause death orinjury. Moving parts can cause injury.Perform the following:1. Ensure that the 802.1X EAP type, username and password for the machine authentica-tion switch and authentication server match.
