Xerox Phaser 3635MFP Service Manual

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Xerox Phaser 3635MFP Service Manual Manual pdf 194 page image

April 20106-33Phaser 3635MFP/WorkCentre 3550 dC001, dC109General Procedures/InformationdC001 Reset Auditron Master PIN (3635 only)PurposeTo reset the Auditron and the System Administration password to the default, (1111).NOTE: The Auditron and the System Administration password is the same item.Procedure1. Enter diagnostics, GP 1 Diagnostics Entry.2. Select Diagnostic Routines, then select Other Routines, then select 001 ResetAuditron Master PIN.3. Select Reset Auditron Master PIN.4. Select confirm or cancel.dC109 Embedded Fax Protocol ReportPurposeThis procedure allows the CSE to print out the Fax protocol report. The protocol report containsthe protocol information about the last fax transmissions. The protocol report contains the fol-lowing:• Date and time.• The Fax number and Fax name.• Machine firmware versions.• The communication summary with the time and a FCF column. The FCF column will dis-play abbreviations, refer to Table 1.ProcedurePrint the relevant report:• 3635 Report• 3550 Report3635 Report1. Enter diagnostics, GP 1 Diagnostics Entry.2. Select Diagnostic Routines.3. Select Fax dC Routines, then select 109 Protocol Report.4. Select Print.5. The Print Report button greys out until the job has been submitted. The Fax card buildsthe protocol report job and places the job in the Fax NVM. This is the equivalent of anactive Fax job in the Fax card queue.6. The protocol report is printed, refer to Analyse the Fax Protocol Report.3550 Report1. Enter diagnostics, GP 1 Diagnostics Entry.2. Select Report and press the OK key.3. Select Protocol and press the OK key.4. The Protocol report is printed, refer to Analyse the Fax Protocol Report.Analyse the Fax Protocol ReportFor an example of a Fax protocol report, refer to Figure 1.• The time column records the time at which each event occurs, from the start of the com-munication.• The S/R column shows if the Fax job was sent or received.• The FCF data column contains information regarding the type of information beingexchanged.• The FIF column providing a Hex value of the data information contained in the G3 facsim-ile information field.If the protocol report shows a fault and go to the 20-100 to 20-900 Fax Faults RAP. if the proto-col report does not show a fault, go to the 20A Fax Faults Without a Code RAP.