April 20102-28 Phaser 3635MFP/WorkCentre 355008-200, 08-500Status Indicator RAPs08-200 Jam in Tray RAP08-200 The machine has detected a paper jam in the tray 2 feed area.ProcedureGo to the 07-230 Jam 0 From Tray 2 RAP Jam 0 from Tray 2 RAP.08-500 Exit Jam 2 RAP08-500 The trail edge of the document failed to deactuate the exit sensor within the correcttime after registration.ProcedureWARNINGSwitch off the electricity to the machine. Disconnect the power cord from the customersupply while performing tasks that do not need electricity. Electricity can cause death orinjury. Moving parts can cause injury.WARNINGDo not touch the fuser while it is hot.NOTE: The front cover assembly interlock switch must be closed to supply +24V to the motorsand clutches.Go to the relevant procedure:• 3635 Checkout• 3550 Checkout3635 CheckoutRefer to Wiring Diagram 2, Wiring Diagram 8 and Wiring Diagram 9 (3635). Perform the follow-ing:1. Switch off the machine, then switch on the machine.2. Open the rear door. Release the fuser pressure rolls, then remove all jammed paper.3. Remove the fuser module, PL 10.10 Item 1. Check the paper path for damage or obstruc-tions.4. Open the fuser door, PL 10.12 Item 19. Check the following, install new components asnecessary:a. The fuser exit sensor actuator, PL 10.12 Item 9 moves freely and is not damaged.b. The fuser heat roll, PL 10.15 Item 1, pressure roll 1, PL 10.15 Item 2 and pressureroll 2, PL 10.15 Item 3 are clean and rotate freely.c. If the fuser shows signs of over heating i.e bonding of the heat and pressure rolls,check that the thermistor, PL 10.12 Item 16, is clean and in good contact with thefuser. Check the wiring to the thermistor. Check the crimp and weld quality betweenthe wire and thermistor terminal.d. The fuser exit roll, PL 10.12 Item 6 and idlers, PL 10.12 Item 17 are clean and rotatefreely.e. The fuser stripper fingers, PL 10.12 Item 13.5. Remove the exit drive assembly, PL 10.20 Item 11. Check the following components areclean and rotate freely:a. Exit roll, PL 10.25 Item 22.b. Exit roll idlers, PL 10.25 Item 3 and PL 10.25 Item 4.c. Transport roll, PL 10.30 Item 6.Install new components as necessary, PL 10.25 and PL 10.30.6. Enter dC330 Component Control code 08-600. Check the fuser exit sensor (Q08-600). Ifnecessary, install a new HVPS, PL 1.10 Item 3.NOTE: The fuser exit sensor is mounted on the HVPS.