1-8Section 1 - General InformationPARTS LISTINGHow to Order Replacement Parts1. Refer to Service Parts and locate the illustration(s) for the modelyou are servicing.2. Locate the desired part to be serviced and note the item numberassigned to it.3. Locate the item number within the parts list. Note the fulldescription and the corresponding part number. If this is for awarranty unit, indicate and record the model and serial numbers.4. When ordering parts, it will be necessary to supply ModelNumber, Serial Number, Part Number, Part Description and insome cases Color or Voltage.All warranty parts will be shipped at no charge as long as warrantystatus has been confirmed. If we require that a part be returned to U-line, you will be informaed at the time the order is placed. It will benoted on your packing list if we require you to return a part or if youmay field scrap it. If U-Line requires a defective part to be returned, aprepaid shipping label will be included with your new replacementpart. When returning parts enclose a copy of your packing list and acopy of your labor claim, showing the model and serial number, andtag or label the part with the nature of the defect.Our warranty records may not match the customer's information. Inthis case, a proof of purchase will be required. If you do not have theproof of purchase at the time the order is placed, the part will besent net 15 days, charged to a Visa or MasterCard or COD if youdon't have an open account with U-Line Corporation. When theproof of purchase is provided, we will credit your account (a checkwill be sent if the part was sent COD).5. Parts may be ordered on-line, by FAX or phone:www.U-LineService.comonlineparts@u-line.comFAX Number (414) 354-7905Phone Number (414) 354-0300 or (800) 779-2547;REPLACEMENT PARTS: Use only genuine U-Line replacementparts. The use of non-U-Line parts can reduce ice rate, cause waterto overflow from ice maker mold, damage the unit, and can void thewarranty.