110 If Something Goes WrongIf you need further assistanceBefore you contact ToshibaSince some problems may be related to the operating system or theprogram you are using, it is important to investigate other sourcesof assistance first.Try the following before you contact Toshiba:❖ Review the troubleshooting information.❖ If the problem occurs while you are running a program, consultthe program’s documentation for troubleshooting suggestions.Contact the software company’s technical support group fortheir assistance.❖ Consult the dealer from whom you purchased your deviceand/or program. Your dealer is your best source for currentinformation.For the detailed specifications for your device, visittabletsupport.toshiba.com.Contacting ToshibaIf you still need help and suspect that the problem ishardware-related, Toshiba offers a variety of resources to helpyou.Toshiba’s Technical Support Web siteFor technical support, or to stay current on the most recent softwareand hardware options for your device, and for other productinformation, be sure to regularly check the Toshiba Web site attabletsupport.toshiba.com.Toshiba voice contactBefore calling Toshiba, make sure you have:❖ The serial number for your device❖ The device and any optional devices related to the problem❖ Name and version of the app involved in the problem alongwith its installation media❖ Information about what you were doing when the problemoccurred❖ Exact error messages and when they occurred
