Toshiba Tecra Z50-C Series User Manual

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142 If Something Goes WrongSound help2 Click Create a restore point.3 Select the System Restore button on the Systemprotection tab.4 Select Recommended Restore or Choose adifferent restore point to restore the system to a pointat which your Web Camera was working properly.Check for problems with third party applicationsUninstall all other applications that use the Web Cameraexcept the pre-installed camera application. If uninstallingthe other applications does not fix the problem, reinstallthem. If it does fix the problem, try reinstalling them again tocheck if the Web Camera continues to work. If it stopsworking again, the problem may be with that specificthird-party application.System RecoveryThe final troubleshooting step is to perform a systemrecovery. Recovering the computer to its original, out-of-the-box state is one way to eliminate software as a possiblecause of the problem. Note that doing a system recovery willreturn the computer to its default conditions, completelywiping all data (personal documents, installed application,and everything else).To access system recovery options:1 In the Search field, type recovery options.2 Click Recovery Options.3 Select the recovery option of your choice and then readand follow the on-screen prompts and warnings.For more information, see “Recovering the Internal StorageDrive” on page 46.Sound helpMany sound problems may be caused by hardware that isn'tset up properly. The following troubleshooting tips may helpyou check your software and hardware.Use the Sound troubleshooter1 In the Search field, type Find and fix audio playbackproblems.2 Click Find and fix audio playback problems.

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