Samsung WA52DG55 A Series User Manual

English 59Problem ActionDoor (Lid) locked or will notopen.• While the washing machine is operating, press or tap Start/Pause(Hold to Start) to stop the washing machine.• It may take a few moments for the door lock mechanism todisengage.Does not drain and/or spin.• Check the fuse or reset the circuit breaker.• Make sure the electrical voltage is normal.• Make sure the washing machine is plugged in.• Make sure the drain hose is pointed downward. (Natural drain modelsonly)• Make sure the drain hose is not clogged.• Make sure the drain hose is not kinked.• Straighten the drain hose. If there is a drain restriction, call forservice.• Close the door, and then press or tap Start/Pause (Hold to Start).For your safety, the washing machine will not spin unless the door isclosed.Load is wet at the end of thecycle.• Use the High or Extra High spin speed cycle. (Applicable model only)• Use high efficiency (HE) detergent to reduce oversudsing.• The load is too small. Small loads (one or two items) may becomeunbalanced and not spin completely.Leaks water.• Make sure all hose connections are tight.• Make sure the water supply hoses' rubber washers are in the correctposition. Screw the hoses on tightly again. See pages 21 through 23.• Make sure the end of the drain hose is correctly inserted and securedto the drain system.• Avoid overloading.• Use high efficiency (HE) detergent to prevent oversudsing.• Make sure the water supply hose is not kinked.• If the water supply pressure is too strong, water may leak. Close thewater tap a little.• Make sure water is not leaking from the water tap. If it is, repair thewater tap.Excessive suds.• Use high efficiency (HE) detergent to prevent oversudsing.• Reduce the detergent amount for soft water, small loads, or lightlysoiled loads.• Don't use Non-HE detergent.Untitled-3 59 2023-11-02 12:34:13