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Samsung OfficeServ 100 Series User Manual
Also see for OFFICESERV 500 Series: Service manualSystem administration guideQuick setup guideQuick setup guideQuick setup guide
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SET ANSWER MODE (INTERCOM)You can receive internal calls in one of three modes (see Answering Intercom Callsunder Intercom Calls for descriptions):• While on-hook, press TRANSFER and then dial 103.• Dial 0 for Ringing, 1 for Auto Answer or 2 for Voice Announce.• Press TRANSFER to store your selection.NOTE: When your keyset is programmed for Auto Answer and you have ForwardNo Answer (FNA) turned on, you must answer screened transfers by pressing theANS/RLS key before your FNA timer expires or the call will forward.SET ANSWER MODE (CO)Your incoming CO calls can be set to follow the intercom answer mode.• While on-hook, press TRANSFER and then dial 110.• Dial 15 to access AUTO ANS CO.• Press the VOLUME UP or DOWN key to change status.• Press TRANSFER to store your selection.NOTE: When your keyset is programmed for Auto Answer and you have ForwardNo Answer (FNA) turned on, you must answer screened transfers by pressing theANS/RLS key before your FNA timer expires or the call will forward.AUTOMATIC HOLDWhile on an outside call, pressing a line key, route key or a flashing CALL buttonwill automatically put your call on hold and connect you to the next call. This fea-ture can be turned on or off at your keyset.• With the handset on-hook, press TRANSFER and then dial 110.• Dial 001 to turn Automatic Hold on or 000 to turn it off.• Press TRANSFER to store your selection.NOTE: Intercom calls can be automatically put on hold by pressing TRANSFER.HEADSET OPERATIONKeyset users can switch between headset mode and handset mode. When usingheadset mode, press the ANS/RLS key to answer and release calls.• With the handset on-hook, press TRANSFER and then dial 110.• Dial 021 to use the headset or 020 to use the handset.• Press TRANSFER to store your selection.43 |
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