Samsung OFFICESERV 7100 Description

Also see for OFFICESERV 7100: Quick guide System administration guide User guide User manual User guide

Contents

NIGHT INTERCEPTIf a subscriber configures their availability schedule the system will automatically intercept calls made afterhours. Instead of attempting to ring the subscriber at their station, the caller is immediately shunted to thevoicemail box to leave a message.NOTE: For this feature to work properly calls must be routed to the subscriber through the automated atten-dant.PARK AND OVERHEAD PAGEFor those subscribers who are frequently away from their desk, the OfficeServ 7100 voicemail provides a Parkand Page capability.When a caller reaches one of these subscribers they can be given the option to page thesubscriber. The subscriber is then paged and given the option to pick up the caller. If the subscriber rejectsthe call or does not respond the caller is routed to the subscriber’s voicemail box.PERSONAL MAILBOX ADMINISTRATIONThe OfficeServ 7100 voicemail application provides an extensive telephone user interface for subscribers touse for configuration of their mailbox. From this interface users can configure every aspect of their mailboxsuch as: changing passwords, recording and editing greetings, setting up stored telephone numbers, settingavailability schedules, and more.PERSONAL SINGLE DIGIT OPTIONSThe OfficeServ 7100 voicemail provides the administrator the ability to configure single digit options for asubscriber’s mailbox. When callers reach the subscriber’s voicemail they are presented with the ability to usethese single digit options. This feature is useful for giving callers the ability to dial other departments oraccess automated attendant functions.PROGRAMMABLE MESSAGE RETENTIONThe administrator may set a specific time limit to store messages for a subscriber’s voicemail box. When amessage has not been listened to for this length of time it will be automatically deleted. This option is con-figured on a per-mailbox basis.RETRIEVE PUBLIC CALLERIf a caller is holding or leaving a message for a subscriber and that subscriber logs in to their mailbox, theywill be notified that a caller is currently waiting for them and asked if they wish to retrieve the caller.The sub-scriber can then choose to speak to the caller or send them to the voicemail box to leave a message.SCHEDULE FUTURE DELIVERYThe OfficeServ 7100 voicemail application allows subscribers to set a future delivery date when attemptingto send a quick memo or messaging another subscriber. This is very useful for creating “to-do” lists, or forsending such things as meeting or holiday reminders.SUBSCRIBER ADMINISTRATIONThe OfficeServ 7100 provides an administrator access to a telephone user interface for system administra-tion. The system administration interface allows the administrator to create, delete, or edit voicemail boxes.Edit mode allows access to things such as resetting passwords and entering directory names.4.51