Samsung DS-5000 User Manual

Also see for DS 5000 Series: User guide User instruction User guide Quick reference guide User instructions

Contents

INQUIRE CALLER ID PARK/HOLD INFOIf you are informed that an incoming call is on hold or has been parked for you,you may view the Caller ID information before you retrieve the call.This may influ-ence how you choose to handle the call.From an idle keyset:• Press the INQUIRE button, ORPress the CID button and then the INQUIRE soft key.• Dial the trunk number.• You may now answer the call by pressing the ANS button, ORYou may use NND to view more information about this call, ORYou can return to the idle condition by pressing IGNORE.If you are on a call:• Press the INQUIRE button. Your existing call will go on hold, ORPress the CID button and then the INQUIRE soft key to place the first call onhold.• Dial the trunk number.• You may now answer the call by pressing the ANS button, ORYou may use NND to view more information about this call, ORYou can return to the idle condition by pressing IGNORE.NOTES:1. If you are on an intercom call or you have Automatic Hold turned off, youmust finish the existing call or place it on hold before inquiring.2. If you inquire about an outgoing call, you will receive a [call no longer avail-able] display.REVIEWING PAST CALLER ID CALLSThis feature allows you to review CID information for calls sent to your keyset.Thislist can contain 10–50 calls in a last-in, first-out basis.The list includes calls that youanswered and calls that rang your keyset but that you did not answer (missedcalls). When reviewing this list, you can press one button to dial the person back.The system must be using LCR to dial the stored number. To access the CID infor-mation stored in your REVIEW list:• Press the REVIEW button, ORPress the CID button and then press the REVIEW button.56