Table of contentsSupportSoftware Update 137Update now 137Auto Update 137Contact Samsung 137Go to Home 137Reset All 137Playing photos, videos and music(Media Play)Read the following before usingmedia play with a USB device 138Using a USB device 140Playing media content from a PC/mobile device 141Features provided in themedia content list page 142Menu items in the media content list page 143Available buttons and features during photoplayback 144Available buttons and features during videoplayback 145Available buttons and featuresduring music playback 146Supported Subtitle andMedia play file formats 147Subtitle 147Supported image resolutions 147Supported music file formats 148Supported Video Formats 148Troubleshooting GuideRequirements Before Contacting SamsungCustomer Service Center 150Testing the Product 150Checking the Resolution and Frequency 150Check the followings. 151SpecificationsGeneral 156Preset Timing Modes 157AppendixResponsibility for the Pay Service (Cost toCustomers) 160Not a product defect 160A Product damage caused by customer's fault 160Others 160Optimum Picture Quality andAfterimage Burn-in Prevention 161Optimum Picture Quality 161Prevention of Afterimage Burn-in 161License 163Terminology 1645