THINGS YOU SHOULD KNOWUSER ORIENTATIONSAMSUNG DCS telephones are called “keysets.” They contain buttons or “keys”that are used to access or activate the many features of your office phonesystem. The keys with paper designation strips are programmable keys. Thismeans they can be programmed for a specific function on your keyset and thatsame button can be something different on another keyset. See the systemmanager to get your most frequently used features assigned to your program-mable keys. When changes are made, be sure that your programmable keys arerelabeled properly.Lines from the telephone company are “C.O. lines.” Calls on these lines arereferred to as “outside calls.” Your system can have individual C.O. line keys orlines may be assigned to groups. When they are in a group, you access a line bydialing an access code or pressing a route button. For example, dial 9 or pressthe LOCAL key to get a local outside line. If Least Cost Routing is used, press-ing the LCR key will automatically select a preprogrammed C.O. line accordingto what digits are dialed. Each line in the system is numbered, beginning with701, then 702, 703, etc.Direct Station Selection (DSS) keys are programmed to ring specific stations.You can press a DSS key instead of dialing the extension number. A DSS keylights red when that station is busy (Busy Lamp Indication).SAMSUNG DCS provides distinctive ring patterns to your keyset:• Outside calls have a single ring tone repeated.• Internal calls have a double ring tone repeated.• Door phone calls and alarm/appointment reminders have a triple ring tonerepeated.CALL INDICATIONSThe keys on your phone have light emitting diodes (LEDs). Some of these aretri-colored LEDs that light green, red or amber (green and red together). Some ofthe keys can only light red.Intercom calls, also called internal calls, always appear on your CALL buttons.They will always light green. You can have up to eight CALL buttons, but at leasttwo are recommended.Outside calls appear on individual line keys if they are assigned. When an indi-vidual line is not assigned to its own key, it will appear on a CALL button. Your2 3outside calls will light green on your keyset and red on other keysets.You never lose sight of your calls while they are on hold. They stay right whereyou put them and are identified with a green flashing light if the key has a tri-colored LED.Some simple rules to remember:• Any steady LED indicates the line or feature is in use.• A fast flashing green LED indicates a new call ringing in.• A slow flashing green or red LED indicates a call is on hold.• A slow flashing amber LED indicates a recall to your keyset.• A steady red LED on the HOLD key indicates the keyset is locked.• A steady red LED on the TRSF key indicates the keyset is Forward All.• A steady red LED on the ANS/RLS key indicates the keyset is in Headsetmode.• A flashing red LED on the ANS/RLS key indicates the keyset is in DNDmode.SPEAKERPHONEPressing the ANS/RLS key will answer or release a call on the speakerphone.Switching from the handset to the speakerphone is easy. Press the SPK keyand hang up the handset.NOTE: The 7B phone is not a speaker phone. If you are using a 7B phone, youmust lift the handset in order to speak to the other party.VOLUME CONTROLSSAMSUNG DCS keysets use the UP and DOWN keys to adjust the ringervolume while the keyset is ringing, the speaker volume while the speakerphoneis in use and the handset volume while you are listening. These three levels willbe stored in memory until changed. If background music is turned on at yourkeyset, the volume keys will also control the level of music. The volume ofpages heard through the speaker of a keyset can be adjusted during a pageannouncement by using the volume keys. There are 16 levels for each volumesetting. The volume of off-hook ring is controlled by a user-programmable setting.SYSTEM TONESThe system provides several tones to assist you. Some of these tones arealready familiar to you.