B – Command Line InterfaceCreate CommandB-20 59096-02 CSCreate CommandCreates support files for troubleshooting switch problems, and certificates forsecure communications for SANsurfer Switch Manager.Authority Admin sessionSyntax createcertificatesupportKeywords certificateCreates a security certificate on the switch. The security certificate is required toestablish an SSL connection with a management application such as SANsurferSwitch Manager. The certificate is valid 24 hours before the certificate creationdate and expires 365 days after the creation date. Should the current certificatebecome invalid, use the Create Certificate command to create a new one.supportAssembles all log files and switch memory data into a core dump file(dump_support.tgz) on the switch. If your workstation has an FTP server, you canproceed with the command prompts to send the file from the switch to a remotehost. Otherwise, you can use FTP to download the support file from the switch toyour workstation. The support file is useful to technical support personnel fortroubleshooting switch problems. Use this command when directed by yourauthorized maintenance provider.NOTE: To insure the creation of a valid certificate, be sure that the switch andthe workstation time and date are the same. Refer to the following: ”Date Command” on page B-23 for information about setting thetime and date ”Set Command” on page B-61 (Timezone keyword) for informationabout setting the time zone on the switch and workstation ”Set Setup Command” on page B-82 (System keyword) forinformation about enabling the Network Time Protocol forsynchronizing the time and date on the switch and workstationfrom an NTP server.
