20 About the displayed system logError indications relating to SMTPCategory Indication DescriptionPOP3 server error Authentication error. • Entered user name or password may beincorrect. Check if the mail settings areconfigured correctly.Failed to find the POP3 server. • The IP address of the server may beincorrect. Check if the IP address of theserver is configured correctly.• The POP3 server may be down. Ask thenetwork administrator.SMTP server error Authentication error. • Entered user name or password may beincorrect. Check if the mail settings areconfigured correctly.Failed to resolve the mail serveraddress from DNS.• The designated IP address of the DNSmay be incorrect. Check if the DNSsettings are configured correctly.• The DNS server may be down. Ask thenetwork administrator.Failed to find the SMTP server. • The IP address of the server may beincorrect. Check if the IP address of theserver is configured correctly.• The SMTP server may be down. Ask thenetwork administrator.Internal error Undefined error. • An error occurred in the mail function.Check if the mail settings are configuredcorrectly.Error indications relating to FTPCategory Indication DescriptionFTP server error Failed to resolve the FTP serveraddress from DNS.• The FTP server may be down. Ask thenetwork administrator.Failed to find the FTP server. • The IP address of the server may beincorrect. Check if the IP address of theserver is configured correctly.Connection error File transfer error. • The FTP server settings may be incorrect.Check if the FTP settings are configuredcorrectly.• The settings relating to the indicated itemmay be incorrect. Check if the FTPsettings are configured correctly.Passive mode error.Log out failed.Failed to change the directory.User name or password isn’t correct.Operating Instructions 17920 About the displayed system log
