Frequently Asked Questions● FAQs, etc.101Problem ActionsHDMISound is unusualSet the sound setting of the connected equipment to●“2ch L.PCM”.Check the “HDMI1 / 2 / 3 / 4 Input” setting in the Sound Menu. (p. 33● )If digital sound connection has a problem, select analogue sound●connection. (p. 96)Pictures from externalequipment are unusualwhen the equipment isconnected via HDMICheck the HDMI cable is connected properly. (p. 92)●Turn the TV and equipment Off, then turn them On again.●Check an input signal from the equipment. (p. 97)●Check the output resolution of the equipment.●Use equipment compliant with EIA/CEA-861/861B.●NetworkCannot connect to the networkCheck the LAN cable or Wireless LAN Adaptor is connected●properly. (p. 75)Check the connections and settings. (p. 75 - 79)●Check the network equipment and network environment.●The router may not be set to issue IP address automatically. If the●network administrator prefers to allocate an IP address, set an IPaddress manually. (p. 77)The router may be using MAC address filtering (security setting).●Confirm the MAC Address of this TV (p. 76) and set the router to beable to use it.If the problem persists, consult your Internet Service Provider or●telecommunications company.Cannot select the file duringDLNA operationsIs media server of the connected equipment prepared? (p. 74)●Check applicable data format. (p. 74)●Cannot operate VIERA CAST Check the connections and settings. (p. 75 - 79)●The server or connected line might be busy now.●OtherThe TV does not switch OnPress and hold the standby On / Off switch on the remote control●for about 1 second if Power LED is red.Check the mains lead is plugged into the socket.●The fuse in the mains plug may have blown. Replace it with one of●an identical rating (p. 4).The TV goes into Standby mode Auto power standby function is activated. (p. 9)●The TV enters Standby mode about 30 mins. after analogue●broadcast ends.The remote control does not workor is intermittentAre the batteries installed correctly? (p. 8)●Has the TV been switched On?●The batteries may be running low. Replace them.●Point the remote control directly at the front of the TV (within about●7 m and a 30 degree angle of the front of the TV).Situate the TV so that sunshine or other sources of bright light do●not shine on the TV’s remote control signal receiver.Parts of the TV become hot Temperature rises of parts of the front, top and rear panels will not●pose any problems in terms of performance or quality of the TV.The LCD panel moves slightlywhen it is pushed with a fingerClattered sound might be heardThere is some flexibility around the panel to prevent damage to the●panel.The panel might move slightly when it is pushed with a finger, and●clattered sound might be heard. This is not a malfunction.Overcurrent error messageappearsThe connected USB device might cause this error. Remove the●device and turn the TV Off with Mains power On / Off switch, thenturn it On again.Check if foreign objects are inside the USB port.●An error message appears Follow the message’s instructions.●If the problem persists, contact your local Panasonic dealer or the●authorized Service Centre.