42FAQsBefore requesting service or assistance, please follow these simple guides to resolve the problem.If the problem still persists, please contact your local Panasonic dealer for assistance.White spots or shadowimages (noise)• Check the position, direction, andconnection of the aerial.Neither image norsound is produced• Is the TV in “AV mode”?• Is the mains lead plugged into the socketoutlet?• Is the TV turned On?• Check Picture Menu (p. 20) and volume.• Check all required SCART cables andconnections are rmly in place.Auto aspect• Auto aspect is designed to provide youwith the best aspect ratio to use to ll yourscreen. For user control please see p. 38.S-Video / black andwhite picture• Using AV button please conrm yourselection is S-Video I.e. AV2/S (p. 16).On Screen messages- I.e. EC/AV1• You can simply clear thesePress again to redisplay.An error messageappears• Follow the message’s instructions.• If the problem persists, contact theauthorized Service Centre.Q-Link function doesnot work• Please conrm SCART cable, connectionand Q-Link settings. Also please set“AV1 / AV2 out” in the Setup Menu (p. 21).“VIERA Link” functiondoes not work and an errormessage appears• Conrm the connection.• Turn the connected equipment on and then switch the TV on.(p. 32)Recording does not startimmediately• Check the settings of the recorder. For details, read themanual of the recorder.There may be red spots, bluespots, green spots and black spotson the screen• This is a characteristic of liquid crystal panels and is nota problem. The liquid crystal panel is built with very highprecision technology giving you ne picture details.Occasionally, a few non-active pixels may appear on thescreen as a xed point of red, green, blue or black.Please note this does not affect the performance of your LCD.The LCD panel moves slightlywhen it is pushed with a fingerClattered sound might be heard• There are some looseness around the panel to prevent thedamage to the panel.The panel might move slightly when it is pushed with a nger,and clattered sound might be heard. This is not a malfunction.