20Questions AnswersCare and CleaningFirst, unplug the Power cord plug from the wall outlet.Display panelThe front of the display panel has been specially treated. Wipe the panel surface gently using only a cleaning cloth or a soft, lint-free cloth.If the surface is particularly dirty, after cleaning up the dust, soak a soft, lint-free cloth in diluted, mild liquid dish soap (1 partmild liquid dish soap diluted by 100 times the amount of water), and then wring the cloth to remove excess liquid. Use this clothto wipe the surface of the display panel, then wipe it evenly with a dry cloth of the same type until the surface is dry.Do not scratch or hit the surface of the panel with fingernails or other hard objects. Furthermore, avoid contact with volatilesubstances such as insect sprays, solvents, and thinner; otherwise, the quality of the surface may be adversely affected.CabinetIf the cabinet becomes dirty, wipe it with a soft, dry cloth.If the cabinet is particularly dirty, soak the cloth in diluted, mild liquid dish soap and then wring the cloth dry. Use this cloth towipe the cabinet and then wipe it dry with a dry cloth.Do not allow any mild liquid dish soap to come into direct contact with the surface of the LCD TV.If water droplets get inside the unit, operating problems may result.Avoid contact with volatile substances such as insect sprays, solvents, and thinner; otherwise, the quality of the cabinet surfacemay be adversely affected or the coating may peel off.Do not let articles made from rubber or PVC be in contact with the TV for long periods of time.PedestalCleaningWipe the surfaces with a soft, dry cloth. If the unit is particularly dirty, clean it using a cloth soaked with water to which a smallamount of mild liquid dish soap has been added and then wipe with a dry cloth.Do not use products such as solvents, thinner, or household wax for cleaning, as they can damage the surface coating.(If using a chemically-treated cloth, follow the instructions supplied with the cloth.)Do not attach sticky tape or labels, as they can make the surface of the pedestal dirty. Do not allow long-term contact withrubber, vinyl products, or the like. (Doing so will cause deterioration.)Power cord plugWipe the plug with a dry cloth at regular intervals. (Moisture and dust can lead to fire or electrical shock.)Frequently Asked Questions (FAQ)Why doesn’t the RemoteControl work?Check that the batteries are fresh, are of the same type and areinstalled with the correct polarity (+ & -).Point the remote control directly at the TV’s remote control sensor.To operate other devices, such as changing channels when using Cable, or Satellite boxes,or operating non-Panasonic Blu-ray players, use the remote supplied with the device.Why doesn’t the Touch PadController work?Check that the batteries are fresh, are of the same type and areinstalled with the correct polarity (+ & -).Check if the pairing range is within 1.6 feet (50 cm).Check if the Touch Pad Controller is pointed toward the TV to turn on the power.Why is there no picture or justa blue, black or snowy screenbeing displayed?Check if the power cord is plugged in and the TV is turned on (front redLED light should be on, not blinking).Press the INPUT button on the remote to select the correct input source.Ensure all connections are correct and secure.When using external video source, such as a Cable/Satellite box orDVD player, check that the device is on and functioning correctly.Press MENU on the TV’s remote control. If the menu is displayed, thenthe TV is working; recheck above steps.Why is the screen blank and thepower indicator blinking?The TV has gone into shutdown mode to protect itself. Try unplugging it for a few minutesand connecting it again. If there was a temporary power surge on the AC line it may nowbe OK. If the blinking returns, call 1-877-95-VIERA (U.S.A.) or 1-866-330-0014 (Canada).How do I display eHELP (built-in Manual) ? Press HELP on the TV’s remote control to display eHELP. (p. 19)