Panasonic Viera TC-65PST34 Owner's Manual

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59Support InformationFrequently Asked Questions (FAQ)Questions AnswersNetworking 3DHow do I get VIERA Connect towork on my TV?1. You need a broadband (high speed) Internet service with aspeed of no less than 1.5 Mbps (p. 38).2. Connect the TV to the Internet through your router by anEthernet cable or a Panasonic Wireless LAN Adapter (included).3. Run the “Connections Test”, under the Network Settings menu.If Connection test fails, then check with your Internet serviceprovider or router/modem manufacturer if there are firewall,content filter or proxy settings that may block the TV fromaccessing the Internet.How do I check for the latestsoftware (firmware) version formy TV?In the main menu, select “Setup”. Highlight “Network Settings”and press OK. Select “Software Update”. The current versionand latest version software will be shown. If software updateis “grayed out”, the TV is not connected to the Internet. Ifnewer version is available, update your TV. Follow the on-screen instructions, do not power off the TV until the update iscomplete. Be patient; firmware update may take a while.Can I use any USB WiFi adapter toconnect the TV to my wireless network?The TV’s internal software was designed to work withPanasonic’s Wireless LAN Adapter (included).How do I reset my TV to all factorydefaults and settings?In the main menu, select “Setup”. Highlight “Reset to Defaults”and press OK. Enter your password (if created earlier) orcreate a temporary new password. Select Yes to reset the TV.Can I download new apps(content & services) into myVIERA Connect TV?Yes. Select the “VIERA Connect Market” item in the middlebottom of the VIERA Connect home screen. “VIERA ConnectMarket” allows you to find and install the applications to“VIERA Connect” home screen. (p. 42)Why doesn’t my 3D video sourcelook like 3D?1. Begin playing the 3D video source.2. Ensure that the Panasonic 3D Eyewear (glasses) are on(check the glasses battery)3. Press “3D” button directly or press the VIERA TOOLS buttonon the TV’s remote control and select “3D”4. In the “3D format select” menu, select “3D”.Notes:1. 3D Blu-ray discs must be played with a 3D capable Blu-ray player.2. Check with your Cable or Satellite provider if their supplied box is 3D capable.3. 3D signal must be connected to the TV via an HDMI cable.When selecting some 3D videocontent, why are there twopictures next to each other?There are a few different 3D formats and the current setting maynot match the incoming 3D signal. The format should changeautomatically, but depending on the source/connection it may notsignal the TV properly. To manually select other 3D formats:1. Press “3D” button directly or press VIERA TOOLS button onthe TV’s remote control and select “3D”2. In the “3D format select” menu, choose another 3D formatsuch as “side by side” or “top and bottom”.3. Remember to switch the 3D format setting back to “AUTO”when you go back to viewing a standard 2D signal.Why does the power on the 3DEyewear (glasses) turn off by itself?The 3D Eyewear receives special synchronizing infrared signalsfrom the TV. If no signal is received within 5 minutes, the 3DEyewear automatically turns itself off to save power. Ensure that noobjects are blocking the path between the 3D Eyewear and the TV.Why does the left and right sidesof the image seem reversed?The 3D format has two different “phases”. Try the other phase:1. In the main menu, select “Setup”. Highlight “3D setting” and press OK.2. In the “3D Settings” menu, select “Left/Right Swap”Can I use 3D glasses similar to thekind given at a 3D movie theater towatch 3D content on my 3D TV?No. Movie theater’s 3D glasses are passive. They use a simplefilter ‘lens’. Panasonic 3D Eyewear are actively synchronizingthe left/right eye viewing with the display, providing a superior3D viewing experience.