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1.5 Using the Unified Messaging Features1.5.1 What is the Unified Messaging system?Introduction to the Unified Messaging systemYour Control Box can provide you with Unified Messaging system service. You can access the UnifiedMessaging system from a telephone. As the owner of a mailbox, you can:• Send a message to one or more people.• Have the Unified Messaging system e-mail you when someone leaves you a message.• Be notified by the message waiting indication on your extension when new messages have beenrecorded in your mailbox.• Many other useful messaging features.• Users who are assigned a mailbox in the Unified Messaging system are called subscribers.• Hospitality Mode:If your service mode is set to "Hospitality Mode", available features such as listening tomessages, etc. may be limited according to the COS settings for your mailbox.Before You BeginIn order to use the Unified Messaging system as a subscriber, you need to know the following information.The System Manager can help you if you do not know this information.• The extension number that you should dial in order to access the Unified Messaging system.• Your mailbox number and extension number.PromptsPrompts are recorded voice guidance messages that help you set and use Unified Messaging systemfeatures. Prompts also help callers when the system is handing their calls. Depending on how your UnifiedMessaging system is programmed, subscribers and callers can select the language they prefer for systemprompts."To leave a message, press 1.""Please leave a message at the tone.""To end recording, hang up or press 1 for more features."• Not all prompts are described in each operation.• The prompts in each operation are not exactly the same as the actual prompts you will hearfrom the Unified Messaging system.1.5.2 Logging in to and Configuring Your Mailbox– Logging in to Your Mailbox– Common Service Commands and Navigation CommandsLogging in to Your MailboxIn order to access Subscriber Services (to play messages, change mailbox settings, etc.), you must first login to your mailbox.When logging in to your mailbox from your own extension, you do not need to enter any special commandsor your mailbox number.1.5 Using the Unified Messaging Features22 Operating Manual
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