Panasonic TY-TP65P10S Operating Instructions Manual

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Panasonic TY-TP65P10S Operating Instructions Manual Manual pdf 43 page image

43Troubleshooting[Checking Your USB Host Controllers ] Select [Control Panel] → [System] to open theProperties window and open the Device Managerwindow by clicking on [Device Manager] on the[Hardware] tab. Click on the “+” left of “Universal Serial Buscontrollers”. (A list of USB controllers opens.)• The USB controllers with the text “Host Controller”are host controllers.A USB bandwidth error warns that the hostcontroller does not have enough bandwidth.• A USB 2.0 hub usually has one host controller,therefore only one touch panel can be connectedto a USB 2.0 hub.Error Messages[Checking Host Controller Bandwidth]You can check which host controller the touch panel is connected to. Select [Control Panel] → [System] to open the Propertieswindow and open the Device Manager window byclicking on [Device Manager] on the [Hardware] tab. Click on the “+” left of “Universal Serial Bus controllers”.(A list of USB controllers opens.) Select a USB controller with the text “Host Controller”and right click on it to open the Properties window. Open the “Advanced” tab.If a USB device by the name of “Panasonic Touch Panel Unit” appears in the “Advanced” tab, the touch panelis connected to that host controller.If a USB bandwidth error occurs, disconnect the USB cable connected to the touch panel, reconnect it, checkwhich host controller it is connected to and connect it to another host controller.• After disconnecting and reconnecting the USB cable, the host controller bandwidth indication does not updateuntil the “Refresh” button on the “Advanced” tab is clicked on.(Example)