31Limited Warranty & Customer Services DirectoryPANASONIC CONSUMER ELECTRONICS COMPANY, PANASONIC SALES COMPANY,DIVISION OF MATSUSHITA ELECTRIC DIVISION OF MATSUSHITACORPORATION OF AMERICA ELECTRIC OF PUERTO RICO, INC.,One Panasonic Way Ave. 65 de Infanteria, Km. 9.5Secaucus, New Jersey 07094 San Gabriel Industrial ParkCarolina, Puerto Rico 00985Panasonic Microwave Oven ProductLimited WarrantyLimited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer ElectronicsCompany or Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length of the period indicated onthe chart below, which starts with the date of original purchase ("warranty period"), at its option either (a) repair your product withnew or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made bythe warrantor.PARTS LABORALL PARTS (EXCEPT MAGNETRON TUBE) 1 (ONE) YEAR 1 (ONE) YEARMAGNETRON TUBE 5 (FIVE) YEAR 1 (ONE) YEARDuring the "Labor" warranty period there will be no charge for labor. During the "Parts" warranty period, there will be no charge forparts. You must carry-in or mail-in your product during the warranty period. This warranty only applies to products purchased andserviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which wasnot sold "as is". A purchase receipt or other proof of the original purchase date is required for warranty service.Carry-In or Mail-In ServiceFor Carry-In or Mail-In Service in the United States call 1-800-211-PANA(7262) or visit Panasonic Web Site:http://www.panasonic.comFor assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.Limited Warranty Limits And ExclusionsThis warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER glass, plastic parts,temperature probes(if included) and normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damageswhich occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result fromaccidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment ofconsumer controls, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as in ahotel, office, restaurant, or other business), rental use of the product, service by anyone other than a Factory Service center orother Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE". THE WAR-RANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THISPRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, costof having someone remove or re-install an installed unit if applicable, or travel to and from the servicer. The items listed are notexclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MER-CHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an impliedwarranty lasts, so the exclusions may not apply to you.This warranty gives you specific legal rights and you may also have others rights which vary from state to state. If a problem withthis product develops during or after the warranty period, you may contact your dealer or Service center. If the problem is not han-dled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.Obtain Product Information and Operating Assistance; locate your nearest Dealer or servicenter; purchase Parts and Accessories; ormake Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/supportor, contact us via the web at: http://www.panasonic.com/contactinfoYou may also contact us directly at: 1-800-211-PANA(7262),Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.For hearing or speech impaired TTY users, TTY: 1-877-833-8855Customer Services DirectoryMatsushita Electric of Puerto Rico, Inc. Panasonic Sales Company Factory Servicenter:Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985Phone (787)750-4300, Fax (787)768-2910Service in Puerto Rico