User Manual 9Table of Contents1 Operation............................................................................................... 111.1 Before Operating the Telephones ................................................................................. 121.1.1 Before Operating the Telephones ..................................................................................... 121.2 Making Calls .................................................................................................................... 201.2.1 Basic Calling ..................................................................................................................... 201.2.2 Easy Dialing ..................................................................................................................... 231.2.3 Redial ............................................................................................................................... 271.2.4 When the Dialed Line is Busy or There is No Answer ...................................................... 271.2.5 Alternate Calling—Ring/Voice........................................................................................... 331.2.6 Calling without Restrictions............................................................................................... 341.2.7 Direct Inward System Access (DISA) ............................................................................... 351.2.8 Remote Setting ................................................................................................................ 381.3 Receiving Calls ............................................................................................................... 401.3.1 Answering Calls ................................................................................................................ 401.3.2 Hands-free Answerback.................................................................................................... 411.3.3 Call Pickup ........................................................................................................................ 411.3.4 Trunk Answer From Any Station (TAFAS) ......................................................................... 421.3.5 Answer/Release Button .................................................................................................... 421.4 During a Conversation.................................................................................................... 451.4.1 Call Transfer ...................................................................................................................... 451.4.2 Call Hold ........................................................................................................................... 471.4.3 Call Splitting ...................................................................................................................... 511.4.4 Call Waiting....................................................................................................................... 521.4.5 Multiple Party Conversation .............................................................................................. 561.4.6 Mute .................................................................................................................................. 631.4.7 Headset Operation............................................................................................................ 631.5 Absence Settings............................................................................................................ 651.5.1 Call Forwarding ................................................................................................................. 651.5.2 Absent Message ............................................................................................................... 681.5.3 Extension Dial Lock .......................................................................................................... 701.6 Paging .............................................................................................................................. 721.6.1 Paging ............................................................................................................................... 721.6.2 Answering/Denying a Paging Announcement................................................................... 731.7 Extension Settings ......................................................................................................... 741.7.1 Timed Reminder ............................................................................................................... 741.7.2 Do Not Disturb (DND) ....................................................................................................... 751.7.3 Call Waiting....................................................................................................................... 771.7.4 Executive Busy Override Deny ......................................................................................... 771.7.5 Background Music (BGM)................................................................................................. 781.7.6 Data Line Security ............................................................................................................ 781.7.7 Time Service..................................................................................................................... 791.7.8 Wireless XDP Parallel Mode ............................................................................................. 791.7.9 Extension Feature Clear ................................................................................................... 801.8 Call Center ....................................................................................................................... 821.8.1 Log-in/Log-out, Wrap-up ................................................................................................... 821.8.2 Manual Queue Redirection ............................................................................................... 841.9 User-supplied Equipment .............................................................................................. 85