Panasonic KX-HGW200 Operating Instructions Manual

Panasonic KX-HGW200 Operating Instructions Manual Manual pdf 60 page image

60“ TroubleshootingProblemYou do not remember the homeside IP address of theKX-HGW200.You do not remember thepassword (p. 27) to use theKX-HGW200 administration webscreens.Microsoft® Netmeeting ®conferencing software does notwork.The Ethernet network does notwork and the ETHERNET indicatoron the KX-HGW200 is not lit.When you click [Restart] on theKX-HGW200 web screen, thehome page does not appear.If you cannot solve your problemCause and Remedy≥Check the “Installed gateways” (for Windows, p. 22) or“Router address” (for Macintosh, p. 25) address field ofthe computer. If a parameter exists in the address field,it is the home side IP address of the KX-HGW200.≥Initialize the KX-HGW200 (p. 46) by pressing theCLEAR SETTING button. The CLEAR SETTING buttonallows you to initialize all the parameters of theKX-HGW200 to the factory presets. Then, restart thecomputer(s) in the home network and reconfigure theKX-HGW200.≥The KX-HGW200 does not support the MicrosoftNetmeeting.≥The polarity of the TO COMPUTER/ETHERNET HUBport does not meet the port of the hub or the computer.Device Cable Polarity SwitchHUB Straight Cable HUB(LAN port)HUB Straight Cable PC(uplink port)Computer Straight Cable PC≥Click the colored and underlined IP address (i.e,http://192.168.0.254) that appears on the “Restarting”web screen to jump to the KX-HGW200 home pagescreen.≥Call our customer call center at1-800-272-7033.≥After the limited warranty, call our Continued ServicesTechnical Support Line at1-900-555-PANA (1-900-555-7262).