Panasonic KX-HDV100 Operating Instructions Manual

Also see for KX-HDV100: Administrator's guide Supplement for administrator guide Supplement for administrator guide

Panasonic KX-HDV100 Operating Instructions Manual Manual pdf 54 page image

TroubleshootingCommon Issues and SolutionsGeneral UseIssue Possible Cause SolutionThe display is blank. The unit is not receiving power. The unit is not designed to functionwhen there is a power failure. Makesure that the AC adaptor isconnected and receiving power.The unit is notperforming properly.Cables or cords are notconnected properly.Check all connections.Your connection settings areincorrect.R Consult your administrator toconfirm that your settings arecorrect.R If the problem persists, consultyour dealer.An error has occurred. Restart the unit.I cannot hear a dialtone.— Confirm that the LAN cable isproperly connected.I cannot cancel thephonebook lock.The password you entered wasincorrect.Enter the correct password.I forgot my password. — Consult your administrator or dealer.The date and time arenot correct.— Adjust the date and time of the unit.The Message/Ringerlamp is lit.You received a voice messagewhile you were on the phone oraway from your desk.Check the voice message.Making and Receiving CallsIssue Possible Cause SolutionI cannot make calls. The phone number was enteredincorrectly.R Confirm that you have enteredthe phone number of the otherparty correctly.R Consult your administrator ordealer.The unit is downloading afirmware update.You cannot make calls while theunit is downloading updates. Waitfor the update to finish, and then trymaking a call.The phonebook list is beingimported or exported.R Wait a few minutes for theoperation to complete.R Confirm with your administrator ordealer.I cannot make longdistance calls.Your telephone service does notallow you to make long distancecalls.Make sure that you have subscribedto your telephone company’s longdistance service.54Appendix