To create a personalized support web page, go to http://www.ibm.com/support/ mynotifications. From thispersonalized page, you can subscribe to weekly email notifications about new technical documents, searchfor information and downloads, and access various administrative services.Software service and supportThrough IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, andsoftware problems with your Lenovo products.For more information about Support Line and other IBM services, see http://www.ibm.com/services or seehttp://www.ibm.com/planetwide for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).Hardware service and supportIBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products.You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorizedby Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business PartnerLocator. For IBM support telephone numbers, see http://www.ibm.com/planetwide. In the U.S. and Canada,call 1-800-IBM-SERV (1-800-426-7378).In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.Taiwan product serviceUse this information to contact product service for Taiwan.Appendix C. Getting help and technical assistance 65