27Keysight E5063A Network AnalyzerInstallation Guide2 TroubleshootingThis chapter describes the troubleshooting process during start up and theprocedure of the operating system (OS) recovery when the Windows OS hasbeen damaged.Troubleshooting during StartupWhen you encounter problems during start up, see Table 2-1. System recoverysaves most of problems.Table 2-1 Troubleshooting during startupSymptom SolutionTurning on (|) the standby switchdoes not start up the system.Confirm that the power cable isproperly plugged in.Confirm that the line switch at therear panel is turned ON.The system starts up, but itautomatically shuts downimmediately.Execute the system recovery.The system starts up, but it entersthe service mode (The status bar atthe lower right of the screen displaysSVC in red).The measurement screen appearsafter start up, but the power-on testfails with Error Message 241prompting on a red background inthe instrument’s message/warningarea at the lower left of the screen.