BR 40017English4. TroubleshootingYou may be able to rectify some malfunctions by yourself.Malfunction Possible cause RemedyNo or insufficientdetergent solution on floorFresh water tank is empty Fill upConnection between fresh watertank and pump leaksCheck connectionPump defective Call customer serviceInsufficient suction orinsufficient suction resulton floorFresh water tank does not correctlyinstalled on the dirty water tankCheck and install correctlySeal on tank is dirty or damaged Clean or replaceRubber lips on suction foot are dirtyor worn outClean or replaceSuction channel blocked CleanSuction turbine defective Call customer serviceInsufficient cleaning Brush pressure is too low Increase contact pressureBrush worn out ReplaceBrush roller is not correct for surface For very dirty surfaces useNylon-Grit Brush Roller (specialaccessories)Brush rollers are blocked Foreign object swept in Remove foreign object, pressreset switch below the tankToo much friction Reduce contact pressureBrush rollers do not turn Belt defective Call customer serviceBrush motor defective Call customer serviceExcess current circuit-breaker wastrippedCheck, press reset switchbelow the tank